More than just a mortgage company
“You’re not like a normal advisor, you’re more like a mate who knows about this sort of stuff.”
That’s what a client once told our founder, Matt Colley. That statement became the vision for Moving Experience – a mortgage company that puts the customer first.
Since 2007 we have been offering objective, clear and coherent mortgage advice and protection solutions tailored to suit the personal needs and circumstances of our clients. We’d love to do the same for you.
Meet the Moving Experience team
Director and Principle Consultant
Matt got into financial services to pay the bills whilst he tried to pursue a career as a musician. It’s now 20 years later and he’s discovered he’s even better at helping people find the right mortgage and protection cover for their needs than he is at playing the drums. After working for a mortgage lender and within estate agency offices, he launched Moving Experience in 2007. Matt wanted to break the “shiny suits, pointy shoes” reputation of mortgage advisers, and prove you can put customers first and still be successful.
Client Support Manager
Will joined us as an apprentice and was so good we decided to ask him to stay. Today his knowledge, qualifications and experience make him a key member of the team. As well as providing advice on buildings and contents insurance for our clients, he also liaises with clients, providers and solicitors, and generally makes sure Matt stays organised.
Mortgage & Protection Administrator
When we first met Paul it was as one of our customers. Presumably he enjoyed the experience, because it wasn’t long before he joined the team! Paul brings with him a wealth of experience, having previously worked for Lloyds and Natwest. Like the rest of our team he holds a CeMAP qualification, and is enjoying being back at work after a stint being a stay-at-home dad.
At Moving Experience we rely on an outsourced ground support crew of specialists to assist us with everything from marketing and accountancy, to HR, graphic design, and coaching. We’re also proud to be part of the PRIMIS Mortgage Network, which helps us with compliance, training, and regulatory requirements, and it’s beneficial for our clients too. All of our partners are an essential and trusted part of the business, allowing us to concentrate on doing what we do best: building relationships, providing the right advice, and serving our clients.
“I am always confident that Moving Experience will find the best product for me, and they do as much as they can to make it as easy as possible for me, helping to ensure everything progresses smoothly. They offer a personal, yet extremely professional service, and there is simply no reason to turn to anyone else.”
JS, March 2016
Based in Bristol – but we’ll travel
Our clients are often excited to hear that we’re based at Aardman studios in the centre of Bristol and to be honest, it’s a pretty amazing place to work. Our location also means we’re able to arrange initial face to face meetings with clients within a 30 mile radius of the city.
But although we’re proud to be a Bristol based firm, we welcome and enjoy working with a broad spectrum of clients from many parts of the UK. Face to face appointments to answer questions and assist with applications can be arranged up to 125 miles or 2.5 hours from Bristol.
Many of our clients prefer to work together remotely, and we’re happy to do that using video, phone, post and email – subject to the usual financial services identity verification procedures, of course. In fact, since the UK Coronavirus lockdown began in March 2020 all of our mortgage and insurance advice has been delivered through zoom meetings and phone conversations.
Now then, how can we help you?
What our clients say about us
“As First Time Buyers, we really appreciated Matt’s clear information and advice. The team kept us informed at every stage, and we felt extremely well-supported throughout the process. We wouldn’t hesitate in recommending Moving Experience.”
HMS, April 2019
“Straightforward reliable advice, with a friendly and easy approach to make getting a mortgage/re mortgage less stressful an experience.”
“I always feel that my best interests are at the forefront of any advice given and I have benefited hugely from that.”
VD, October 2017
“Matt is absolutely AMAZING. We had an unpleasant experience with the bank, but Matt was fantastic with us! He recognised how important purchasing our first home was, and explained everything clearly and simply.”
BP, March 2014
Want to work with us?
We’ve welcomed a number of Business Administration Apprentices here at Moving Experience, all of whom have completed their time with us and gone on to do exciting things, from travelling to world to working for us fulltime!
Would you like to work with us whilst working towards your Business Administration Apprenticeship? Alongside your studies you’ll do 30 hours per week of paid work in the office, doing everything from speaking to product providers and solicitors, to supporting the team with general office duties and the many other tasks required to run a successful small business.
For more info, email your CV to firstname.lastname@example.org.